What is an automatic bank draft and how do I sign up for this payment plan to pay my utility bill?
Another popular method of payment is our Automatic Payment Plan (ACH). It can only be used to pay your utility bill. With this plan, a monthly bill will still be mailed to you (it will be marked "Paid by Bank Draft"). On your due date the funds will be drawn from your checking or savings account. It's great for people on the go! Download the Auto Pay Authorization form now, or pick one up at the Municipal Building. You can also request to have the form mailed to you by calling (270) 831-1200. There are no additional fees to use this payment option.

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1. For what bills or invoices do you accept electronic payments?
2. How can I get more information about electronic payments?
3. How do I make a payment by telephone?
4. How will my payment be confirmed?
5. I have received a utility disconnect notice for being behind on my bill. Can I still pay online and have my payment posted in time?
6. Is the City of Henderson getting any part of the convenience fee?
7. What information will I need to make an electronic payment?
8. What is the amount of the convenience fee?
9. Why is a convenience fee required?
10. What is an automatic bank draft and how do I sign up for this payment plan to pay my utility bill?